Client Testimonials

Thank You For Your Kind Words!

 

 

"We had an excellent experience with Laina. This was our second time working with her and she is a great agent. She is professional, timely, thorough and made selling our home a good experience. She is very communicative and will go above and beyond for her clients. I trust her completely and highly recommend her."

Karen Ertmann

 

"Selling our home was a significant decision, and we couldn't have asked for a better realtor to guide us through the process than Laina Regan Kaplan. From the very beginning, Laina's deep understanding of the housing market in Medway was evident. She provided us with a precise and strategic price recommendation for our listing, which proved to be spot-on.

Throughout the entire process, Laina was in constant communication with us, ensuring we were informed and comfortable with each step. Her advice on preparing our house for sale was invaluable, and she kept us on track even when we felt overwhelmed. Her encouragement and support were exactly what we needed during those stressful moments.

Laina's network of professionals was another major asset. She connected us with top-notch electricians, painters, granite countertop experts, and real estate attorneys, all of whom contributed to making our home sale as smooth and successful as possible.

We are incredibly grateful for Laina's dedication, expertise, and personalized service. She truly went above and beyond to ensure our experience was positive and rewarding. We highly recommend Laina Regan Kaplan to anyone looking to sell their home!"

Paul LaVerdiere

 

"We highly recommend Laina for all your realty needs! As first time homebuyers, she made what could have been an overwhelming process feel stress-free. Her enthusiasm and communication skills kept us informed, motivated and excited. She truly went above and beyond with sharing her great expertise, attention to detail, and unwavering support. We couldn't have asked for a better partner in this journey! We are forever grateful for her hard work and dedication to finding us our perfect home."

Rachel Bukis
 

"Laina is a terrific realtor! She knows the market and how best to work with her extensive network! She offered very sound advice and guidence helping me navigate through very important decisions. Laina's experience, expertise and low pressure produced high results! I highly recommend Laina to buyers and sellers!"

David Rice

 

"Laina does an amazing job! Any home that she represents will sell and will sell quickly.  She's completely honest and straightforward, and she'll help you through every step of the (often challenging) process."

Copie Lilien

 

"Laina helped my wife and I purchase our first home in a very tough housing market. Laina was knowledgeable, accessible and very reassuring. She sent over new listings frequently and was always available. My wife and I are new to the area, Laina's local experience was a huge benefit. I would absolutely recommend!"

Joe D.

 

"Laina was very professional. She was very informed about the market. She was able to find a buyer quickly. She facilitated all negotiations that included the buyers comfort. She is straightforward, honest, hard-working, a pleasure to work with."

Keith S. 

 

"We’re so happy we chose to work with Laina Regan Kaplan as our listing agent to sell our home. Laina and her team were very professional, they gave us great tips and staged and photographed our home for listing and showings. Laina communicated with us well throughout the whole process, always answered her phone, emails, texted us back and showed up whenever we needed her. Laina was polite and kind to all potential buyers at showings and is truly a professional in her field. After just one weekend of open houses she was able to get multiple offers and over asking price for our home. Choosing to work with Laina made the selling of our home a smooth process."

Lisa Leland

"We had a great experience listing my parent's home with Laina. She expertly guided us every step of the way from clean-out, pricing strategy, explaining the pros and cons of different options; helping put our best foot forward staging and listing the house. She worked closely with us, the buyers realtor and closing attorneys to make the whole process easy with the best outcome. We look forward to working again with Laina and highly recommend her expertise to buy or sell a home."

Michael Faron

 

"Laina helped us to buy and then we sold shortly thereafter. She is a calming force within a typically high stress environment. Laina always stays on top of the baby steps just as well as the big picture to support a successful transaction. We had her help in 2013, again this year in 2022, and we’ll be sure to reach out again when the time comes!"

JG

 

"Laina was our realtor for the sale of our Family Home, which had been in the family since it was built in 1952. THe home was a beautiful landscape with a view to the Charles River. We had many fond memories and Laina was so supportive through the entire selling process. She conducted a thorough review of other homes and recommended what value we should list our Family home. Our entire family is so grateful for Laina's thoughtful and expert opinion through the entire selling
process. We definitely would recommend Laina for you!"

Mark & Penny

 

"Our family can't say enough good things about Laina! She helped us buy our first starter home in 2017 where we had our offer accepted before the open house. Now, flash forward to 2022, in what is the most volatile market we've seen in years, Laina helped us sell our home for well over asking in one weekend, as well as purchase a new home with no counter offer. She is extremely knowledgeable about the market & has an aggressive nature about her to do anything in her power to seal the deal, with her buyer’s best interest in mind. She went above and beyond for our family and even sent personalized mailings out to the neighborhoods we loved most. She has become a friend and confidant in what could have been a very stressful decision and process for us and our family. We truly value her feedback and support she’s given to us these last 5 years and would 100% recommend her to anyone looking to buy or sell in the Metro-West area."

Abby

 

"Laina was the BEST realtor we could have hoped for. She went above and beyond. She anticipated our needs and met them all with her infectious energy and a smile on her face. She was an absolute pleasure to work with and made the selling of our condo and the purchasing of our new home seamless. She even surprised us with the most amazing personalized gifts at closing. We feel so blessed that she was our realtor and wouldn't hesitate to recommend her to friends and family!"

Dave and Kim Walmsley

 

"Laina is extremely good at her job and It's clear she loves what she does. She took great care of us while getting us a great price for our home. She was responsive, organized, and walked us through the process, helping us stay calm and informed the whole way. The selling of home went smoothly and I attribute much of that to Laina. I Highly recommend her.

Jill B

 

"Laina was amazing: warm, personable, professional, efficient. She handled everything, since we're living in rural Maine right now. I can't imagine a better real estate agent and experience."

Joseph

 

"From the minute my husband and I started working with Laina, she made us feel like we were her top priority. She recognized that as first-time home buyers, we needed a little bit more guidance along the way, especially when it came time to put in offers. She was receptive to us sending her listings that we wanted to see and also provided great recommendations, one of which ended up being our (now) home!

Allyson

 

Laina is amazing! She is very professional and knowledgeable and she really cares about her clients. She is very responsive and works hard to keep things moving and on track. This is the second real estate transaction that I have worked with Laina on and I highly recommend her."

Karen E

 

"Laina did an amazing job as my realtor. She knew exactly what to do to get my home the best price. She answered all my questions immediately and helped in so many ways. The staging that she did in my house looked beautiful it was perfect. A complete pleasure working with her at such a stressful time of life."

Jody Migliaccio, Blackstone, MA

 

"Laina is an excellent realtor and it was a real pleasure working with her. Our sale and purchase were both challenging transactions and Laina was a steady guide through both. She talked us in off the ledge more than once. We must have looked at twenty houses in the last two weeks of December (yes, right through the holidays), and she was always accommodating and helpful. On the rare occasion that she was unable to attend an appointment, she had good coverage from her colleagues who were also professional and personable. If you are looking for a realtor, you could not do better than Laina Kaplan."

Rhys & Wanda Foster, Millis, MA

"At first we used a number of different real estate agents in our search for our new home, until we met Laina Kaplan and worked with Northeast Signature Properties. Once we met Laina we knew we had found our realtor. Laina was a dream to work with. Her level of professionalism, attention to detail, knowledge about the towns we were looking in, and her genuine care for us made every aspect of the home buying process enjoyable. So much so that Laina not only helped us find our new home, but she is so good at what she does that we didn't consider anyone else when selling our previous home - which by the way, we sold within two months during the height of the market downturn. We believe that without Laina's help we wouldn't have found our new home, nor sold our previous home so easily. Northeast Signature Properties is also a full stop real estate agency where all of our needs and concerns were promptly taken care of - often before we asked. We heartily recommend that you choose Laina Kaplan and Northeast Signature Properties as your one stop house buying or selling agent and agency. Their connections throughout the real estate world are superior as are their realtors.”

John & Anastasia McVey, Medway, MA

"Working with Laina was an absolute pleasure. As a first time home buyer I was not quite sure what I wanted out of my first home, but she helped walk me through and assisted me with every aspect of the home buying process. Laina was kind enough to take the time to look at countless houses with me and would always be in contact as soon as a new listing came on the market that met my criteria. I could not have ask for a more pleasant and professional realtor to work with and I would highly recommend her to anyone who is in the market to buy or sell."

Robert Carpentier Jr, Blackstone, MA

"We worked with Laina for over a year selling our house and building a new one. Laina sold our house in an impressive time frame. She is professional, very friendly, responsive and overall extremely easy to work with. She made both the selling and buying process an enjoyable one! Thanks Laina!"

David & Kara Kozloff, Douglas, MA

" Laina and Kathy not only sold our home (quicker than expected!) but we also chose to purchase our next house with them. When looking at houses, Kathy and Laina were very flexible and available meeting us and were patient while we looked at properties (even multiple times at the same property). While purchasing our future home many difficult situations arose with the sellers, Laina and Kathy successfully navigated us through each step with their professionalism, determination, and compassion. They went above and beyond keeping us up to date, ensuring that our future house was taken care of and most importantly, were calm and reassuring that things would work out. Since we have purchased our house we miss our daily conversations with Kathy and Laina. We highly recommend Kathy and Laina to all our family and friends."

The Bernardi Family, Medway, MA

"After living in my home for 26 years I made the difficult decision to sell. I chose Laina Kaplan as my realtor to help me through that process and it was the best decision I made. She was with me every step of the way. Her knowledge of the market resulted in my home selling quickly. Laina is extremely professional and does what it takes to get the job done. As with any home sale there are always "little things” that need to be finalized, picked up, dropped off, signed etc and Laina was always there for me making sure that everything task was accomplished. Her upbeat and positive attitude is constant and she is always willing to go that extra mile. Laina is a realtor who truly cares about her clients and her business, I highly recommend Laina Kaplan to any homeowner looking to buy or sell property – you won’t be disappointed. I sold a home and gained a friend!"

Jan Lardin, Medway, MA

" I worked with Laina as an attorney for a first-time Buyer. Even though Laina was the Listing Agent representing the Seller, she always made my Buyer feel that she cared about my clients concerns, which helped the transaction go so smoothly. After the closing, the Buyer and I agreed that Laina is exactly what a realtor should be in terms of professionalism and demeanor. When the Buyer is ready to sell years from now, our first call will be to Laina."

Attorney David L. Crowley Jr., Crowley & Cummings, LLC

"It was an absolute pleasure working with both of you. You both made the selling and buying transition hassle free, and were always there to answer questions and talk about any concerns. We'll miss your weekly calls! Thank you for all the help you've given us. We certainly will highly recommend both of you to any of our friends who may need to relocate."

Sue & John Bedard, Bellingham,MA

"Laina is an excellent realtor and it was a real pleasure working with her on the purchase of our new home. She was extremely attentive and went above and beyond in helping to ensure then entire home buying experience went smoothly."

Ann & Adrian Collins, Medway, MA

"After we found a home we liked in a nearby neighborhood in Medway, we decided to have Laina Kaplan handle both the sale of our existing property and the purchase of the new home. Laina offered valuable advice and insight into the process and helped solve all the problems and concerns that arose. After we sold our home in less than two weeks (!!) she guided us through the trials and tribulations of putting in an offer on the new house, helping arrange inspections and repairs, and more importantly, provided a reliable, professional sounding board for all our concerns and anxieties. We highly recommend Laina's services as a Realtor. She made a stressful experience enjoyable and kept us laughing during the whole process."

Todd Abrams & Kathleen Levesque, Medway, MA

"I have been practicing real estate law for almost 20 years and Laina is the real deal – She is 100% on the ball, extremely professional, very loyal and caring to her customers, lots of fun and she knows just about everyone and everything when it comes to real estate. ~ I give Laina my highest recommendation.”

Attorney David F. Scimone, Hornung & Scimone, P.C.

"Laina was instrumental in assisting me in finding not only a home I could afford, but a home that I truly love. Her patience, kindness and understanding made a difficult and stressful process an enjoyable one. I would recommend her services to anyone."

Danielle Burdo Reardon, Millis, MA

"I cannot thank Laina enough for all her hard work on selling my home and assisting me with purchasing a new home. From the beginning of the real estate process to the end, I was kept informed of every step and always received timely feedback from showings. Laina's professional, dedicated and enthusiastic personality led me to finding the perfect home. I was very pleased to have been Laina's client."

Sheila Todd, Bellingham, MA

"We are nicely settling into our new house making all those changes necessary to turn it into our own home - and it is all thanks to Laina. Laina's attention to detail made it all happen. She made a major purchase extremely easy by anticipating all of our needs (as well as the seller's) for an extremely sucessful outcome. Laina took all the worries out of a very complex process. She is trustworthy, passionate and a true professional and it has been a pleasure to work with her. Although the purchase is completed, Laina is still and will always be our (one and only) real estate agent. Thanks for a great job!"

Pete & Michele Newell, Medway, MA

"Laina is very professional, knowledgeable and helpful. We looked at over 40 houses and she took us to every single one and never got tired of us or complained. She was very patient and waited until we found our home. She was great to work with."

Jennifer Souza, Seekonk, MA

"My husband Chris and I began our journey looking for a home back in Feb 2009 and Laina came highly recommended to us. We are first time home buyers and were excited, nervous and had no idea how the process would go. We looked at a lot of houses and we called Laina last minute to bring us to view homes and she was always there for us in the snow and ice!! Her advice, calm demeanor and infectious personality got us through the ups and downs of buying a home. Every day Laina sent e-mails of homes she thought we would like and one day she sent a listing to us and we looked at the house and fell in love….this was the house that my husband and I bought.

She was with us every step and listened to what we wanted in a home which was a large yard for the dog and a great solid starter home. We ended up with a beautiful Cape that has 1.5 acres and stayed within our budget. If you are buying your first home or have experience buying homes whatever your budget may be we highly recommend Laina she is brilliant, experienced, has a wealth of knowledge and will go out of her way to accommodate your needs. Thanks a million Laina!"

Chris & Trisha Dunphy, Bellingham, MA

"Laina has helped us with two home sales and three purchases, and if we have a need for a realtor again soon, we wouldn't consider anyone else. She has proven herself time and time again to be trustworthy, hard-working, and pleasant to work with. One of the most important traits in a realtor is availability, and we’ve never had a problem getting in touch with Laina at key times. Our last home sale was quite difficult, given the current housing market conditions, and Laina was always there to support us and roll up her sleeves to do the hard work that needed to be done. She’s not afraid to step in and iron out problems with any of the numerous people and agencies that a home seller or buyer will inevitably run into during the process. What a relief it is to have someone like that on your side. We’d recommend her to anyone who is buying or selling a home."

Colleen & Dave O'Connell, Stoughton, MA

"We loved having Laina and Kathy as our real estate agents. They were always very pleasant and fun to work with in addition to always being exemplary professionals. I believe because of their excellent communication skills and cheerful nature we were able to obtain our dream house even in a very competitive housing market!"

Deb & Rich Battaglia, Arlington, MA

"The process of buying my first home was so much easier thanks to the experience and professionalism of Laina & Kathy. They were able to answer all my questions and help me through the process of putting in an offer, home inspections, and my mortgage approval. I was able to get exactly the place that was right for me and always felt that I had someone to help guide me along the way."

Jackie R., Brookline, MA

"Selling our house was such a pleasant experience with Team Regan! They really went the extra mile to help with any questions or concerns we had during the process. And their knowledge of the market was very helpful to us in our search for our new home."

Tim & Denise Anderson, Spencer, MA

“You are in good hands if you plan to use Team Regan to find your next home. Our experience finding our new home with Team Regan was seamless. From our initial offer through to the closing, the members of Team Regan were extremely professional, responsive and always had our best interest in mind. We are thrilled to be starting this next chapter of our lives in our beautiful new home.”

Kelly & Chris, Bellingham, MA

"My husband and I moved to Massachusetts after graduating graduate school in North Carolina. We were looking for a home that would be a great place to start a family. In addition to moving 750 miles we faced other challenges that included a limited budget, the need to live near the commuter rail and a very specific time frame and set of criteria for our first home. All of this was no problem for Laina and Kathy. They were able to consistently avail themselves to show us homes on short notice, whenever we were in the area, and they always only showed us homes that met our criteria. Because of their tireless effort we were able to buy a home within our specific time frame and the home is perfect for us and our new twins. Laina and Kathy are consummate professionals and their wonderful demeanors make them easy and fun to work with. I would recommend Laina and Kathy to anyone and would use them again and again if needed."

Rachel S. Brynczka, Millis, MA

"Laina is the ideal real estate agent to be working with. She is focused on servicing her clients, be it listing their current home or working with them to purchase a new home. Her customers continue to return to her as repeat clients because her service level is of the highest quality. She is responsive, proactive and is always a pleasure to work with.

In all of my experiences as part of Laina’s team, she has been integral to a successful and timely transaction."

DJ Rogowski, Radius Financial Group Inc.

 

"We had a great home selling and buying experience with Laina Kaplan. She was impressively professional, friendly, and knowledgeable throughout the entire process. She responded promptly to every request or question we had and was always smiling. We sold our home very quickly thanks to her hard work. 100% impressed with Laina Kaplan!"

Dawn Bosse, Medway, MA

"Laina was amazing from day one; she's fantastic to work with and we would recommend her to anyone looking to buy and/or sell their home! She is organized, detail oriented, in constant contact, and an invaluable asset in the home buying and selling process. She had wonderful recommendations for home-stager, photographer, home inspector, and attorneys. Thanks to her and her team the sale of our home was as smooth as could be, and we were thrilled with every aspect of the process. For the purchase of our new home, due to issues with the seller, things went more than a little bit side-ways; however, Laina once again stepped up. She helped connect us with the right people to facilitate the legal matters and gave us her full support. Her experience in the industry and her calm, confident, reassuring attitude was greatly appreciated to help us navigate the difficult situation. We can't thank Laina enough for all of her hard work on our sale & new home purchase. She truly provides excellent service that continually goes above and beyond - THANK YOU!!"

Ryan and Sara Camyre

"I had my condo on the market for a long time. Mutual friends recommended Laina. They said she could get the job done. And that she did, six weeks into her listing my condo through Northeast Signature Properties, we got an offer. Great job."

Yvette Santana, Bellingham, MA

"Buying a house is a very intimidating process and we weren't quite sure where to begin. We'd been searching for houses on Trulia.com for many years and when we were finally ready to buy we were very luck to find Laina on the same site! She was very patient, answered every question we had, most before we even thought of them, and stayed by our side every step of the way. when we first started looking we weren't quite sure where we wanted to live, but Laina was happy to go to any town within an hours drive of Millis and see as many houses as we could get appointments with. Throughout the entire process she always went out of her way to make everything as easy and efficient as possible, including providing us with a binder with helpful information for first time home buyers, doing research on our new home, and picking up site plans for the town hall. Laina was always just a quick phone call, text or email away and was also able to recommend a great lawyer, home inspector, and mortgage program from a trustworthy team of professionals."

Caitlin Doyle, Bridgewater, MA

"I was very lucky to have found Laina thanks to a recommendation from a friend. As a first time home buyer I found her to be very patient and informative with all my many questions. She was more than willing to show me house after house until we fond the perfect fit for me. Laina walked me through the whole process step by step until I had my new house key in hand. I love my new home and have and will continue to recommend Laina to my friends and family. Thank you Laina."

Kerstin Meyers, Medway, MA

"I have worked with Laina on numerous real estate transactions where I was the lender and she was the realtor. Her knowledge, professionalism and attention to detail is second to none. She consistently goes above and beyond to ensure her clients are able to fulfill their dreams of becoming a home owner. I look forward to working with her for many years to come."

Matt Miller, Leader Bank

Laina helped my husband and I find our first house which is our dream home. We needed a space for my parents in a location close to the highway. Laina found us just that. She listened to our needs and answered all of our questions. Our financing was tricky and a few bumps came up along the way but Laina was there every step of the way for us. If we ever need to buy again, Laina will be our realtor!

Nicole Holland, Hopedale, MA

"Laina always has her client's best interest in mind which is why her clients recommend her to their friends and family. They trust that she will go above and beyond for them. It is a pleasure working with Laina."

Jennifer McMahon, Broker Owner

"Laina is an excellent agent with a wonderfully optimistic disposition and clear desire to find the right home for her client. She took the time to understand the type of home I was looking for and yet worked quickly to ensure no opportunities were missed. She was always very responsive, easy to work with and a truly invaluable guide throughout the process. With Laina as my agent, I never felt like I was on my own. This is invaluable to a buyer like me that had never been through the home buying process. I love my new home and am truly grateful for Laina's help and guidance throughout the process. I would definitely recommend Laina to anyone buying a home and look forward to working with her when the time comes to move again. Thank you Laina!"

Eric Shepphard, Wrentham, MA

"Laina was an amazing resource when my husband and I were buying our first home!! Always quick to respond to our questions, very knowledgeable, and seamlessly coordinated between all parties involved. Having worked in real estate myself for a few years, I've seen how frustrating and difficult buying a house can be, but having Laina as our agent made for a wonderful experience."

Mark & Brynne Wills, North Attleboro, MA

"I have been working with Laina for the past couple of years. She has helped me buy and sell several properties. I receive new postings from her as they become available which is helpful especially during my busy season at work. Laina has a lot of experience and will be an asset to anyone trying to buy or sell property."

Lennie Lombardo, Medway, MA

"Laina did an outstanding job on the sale of our home and purchase of our new home. She got us a quick sale (20 days on market before offer accepted) and really went above and beyond in guiding us through the process of both transactions."

Matthew & Paula Pacheco, Norfolk, MA

"Laina was so wonderful to work with. She is a great listener and knows exactly what you are looking for. She is very knowledgeable about the market. Always able to be reached and answer questions. It is very nice to deal with a genuinely nice person."

David & Katrina Benton, Medway, MA

"Laina helped our family both sell and buy our home. She was fantastic throughout the whole process. Here attention to her us was so strong it made us feel like we were her only client during every step in the process. This was the first time we sold a house and she was extremely knowledgeable and trustworthy. We had some difficult moments in the purchase of our new home, but through it all Laina was able to paint a realistic picture for us which gave us the piece of mind we needed to complete the deal. Laina was always willing to make the difficult phone calls. We have worked with Laina on two separate occasions and we would not consider working with another realtor."

Keith & Deanna DeSchamp, Framingham, MA

"Laina has been absolutely wonderful to work with both from a seller and buyer perspective. Right from the beginning, she was informative, professional and really helped us to make decisions that were best for us. She was very timely with deadlines and her follow-through was fantastic. She was excellent with communication and never left us wondering where things stood. I would highly recommend Laina if you are looking for a realtor."

John & Karen Ertmann, Medway, MA

"With the decline in the real-estate market in recent years, it is now obvious to me why some agents are still successful in the business and why some are not. Laina has survived the housing crash due to her extensive knowledge, dedication, and reliability. Laina sold our house as well as assisted us with a purchase of a new home. We actually did not initially realize the worth of our house and Laina was able to list and get us a selling price that was above our original expectation. When purchasing a new home, Laina's dedication was evident. She was able to negotiate a reasonable deal with a VERY DIFFICULT builder and land us the home of our dreams for a reasonable price. Throughout the entire process Laina was supportive and there whenever we needed her. If it weren't for Laina, we would of loss money on the sale of our house and went forth with a purchase on a home that was not the best fit for us. Thank You Laina!!!!"

Kyle & Christine Marshall

"Laina assisted my wife and me in the home purchasing process and was extremely helpful and informative throughout the process. It was our first home and the process was very new to us and sometimes overwhelming. Laina made the purchase much easier for us both. She helped narrow down our locations, focus on important features of a new home, and did a great job negotiating final price points. In addition, she was truly a pleasure to work with and made the "house hunt” very enjoyable! We look forward to using her in the future and would recommend her to anyone in the market for a professional realtor!"

Joe & Lindsey Colelli, Medway,MA

"When my wife Dianne and I decided to sell our home, the decision of which realtor to use was the easiest decision we had to make. Northeast Signature Properties and specifically, Laina Regan Kaplan came highly recommended with a proven track record of success. Laina’s friendly and outgoing personality made it a pleasure to work with her and her thorough market analysis and comprehensive marketing plan helped us to sell our home quickly, while maintaining maximum value. Laina also helped us find our new home as well. She worked with us to understand what was important to us for our next home and helped us find the perfect one for our young family! We would recommend Laina to anyone looking for a top notch realtor!"

Dave & Dianne Iannelli, Franklin,MA